Shipping

 

WHEN WILL YOUR DELIVERY ARRIVE

Please see the below table outlining the cost of shipping and the estimated delivery time of our products. All shipping rates are charged per product. Please note: You should allow up to 10 days for your items to arrive as minor delays with mail services can occasionally occur. Please note we cannot deliver to PO Boxes.
 

PRODUCT

SHIPPING COST

METRO DELIVERY*

WA, NT, TAS + RURAL DELIVERY*

Canvas + Framed Prints

Flat Rate $19.95

3 - 5 working days

7 - 10 working days

Hand Painted Canvas

Flat Rate $19.95

3 - 5 working days

7 - 10 working days

Aboriginal Art

Flat Rate $19.95

3 - 5 working days

7 - 10 working days

Unframed Prints

Flat Rate $9.95

3 - 5 working days

7 - 10 working days

Poster Prints

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Décor + Cushions

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Gift Vouchers

FREE SHIPPING

INSTANT

INSTANT


*Please note these timeframes exclude production times and are estimations to be used a guideline only.
 

NEW ZEALAND ORDERS

Unframed Prints are flat rate $19.95 per order (shipped rolled up in a mailer tube). Please note: currently we do not ship framed prints or stretched framed canvases outside of Australia. 

 

INTERNATIONAL ORDERS

Unframed Prints are flat rate $29.95 per order (shipped rolled up in a mailer tube which can accommodate up to 5 prints). Please note: currently we do not ship framed prints or stretched framed canvases outside of Australia.

 

HOW TO TRACK YOUR ORDER

Good news! We will keep you updated when your order has been dispatched, you can track your order through the following ways:

1. The shipping confirmation email we send you with your tracking info + carrier information.
2. Your Orders section of your Urban Road account - you can log in to your account here.


EXTRA SHIPPING INFORMATION

​We ship from multiple warehouses across Australia using the following carriers: Australia Post, Allied ExpressStarTrackToll and Fastway.
If you have any questions at all regarding your order please don't hesitate to get in touch via email info@urbanroad.com.au.

 



REMEMBER, GOOD THINGS TAKE TIME!

Please allow a production timeframe of 10-12 working days for Canvas orders. Framed Prints, Poster Prints and Unframed Prints please allow 5-7 working days. Decor products are in stock and will be ready to ship in 3-5 working days. We'll send you an email with tracking details as soon as your order is ready to be dispatched!