Shipping

 

SOME THINGS ARE WORTH THE WAIT

Just a reminder that, due to their made to order status, production times vary between products, meaning that some of the items in your order may arrive separately.

WHEN WILL YOUR DELIVERY ARRIVE

Please see the below table outlining the cost of shipping and the estimated delivery time of our products. All shipping rates are charged per product. Please note: You should allow up to 10 days for your items to arrive as minor delays with mail services can occasionally occur.
 

PRODUCT

SHIPPING COST

METRO DELIVERY*

WA, NT, TAS + RURAL DELIVERY*

Canvas + Framed Prints

Flat Rate $19.95

3 - 5 working days

7 - 10 working days

Unframed Prints

Flat Rate $9.95

3 - 5 working days

7 - 10 working days

Poster Prints

FREE SHIPPING

3 - 5 working days

7 - 10 working days

Décor + Cushions

FREE SHIPPING

3 - 5 working days

7 - 10 working days


*Please note these timeframes exclude production times and are estimations to be used a guideline only.
 

HOW TO TRACK YOUR ORDER

Good news! We will keep you updated when your order has been dispatched, you can track your order through the following ways:

1. The shipping confirmation email we send you with your tracking info + carrier information.
2. Your Orders section of your Urban Road account - you can log in to your account here.


EXTRA SHIPPING INFORMATION

​We ship from multiple warehouses across Australia using the following carriers: Australia Post, Allied ExpressStarTrackToll and Fastway.
If you have any questions at all regarding your order please don't hesitate to get in touch via email info@urbanroad.com.au.

 



REMEMBER, GOOD THINGS TAKE TIME!

Please allow a production timeframe of 7-10 working days for Canvas + Framed Prints, 3-5 working days for Poster Prints and 5-7 working days for Unframed Prints. Decor products are in stock and will be ready to ship in 3-5 working days. We'll send you an email with tracking details as soon as your order is ready to be dispatched!