EVERY GREAT IDEA IS SPARKED BY A GREAT NEED.
The Urban Road story starts in 2010, when artist and illustrator Suzie Atkin set out to do something nobody in the Australian art market was doing: make unique high-quality art accessible to everyday art-loving Australians.
Three years later, operations and product development expert Mishelle joined as a co-owner. Together, Suzie, Mishelle, and the Urban Road team have dedicated their time and energy to giving thousands of customers the outstanding art-buying experience you know and love today. After over a decade of serving more than 20,000 customers our focus is still on introducing new ways of giving our customers the best art shopping experience.
One thing that hasn’t changed over the years is our commitment to our customers’ happiness. This drives everything we do: the unique art we create and curate, the innovative View in Room mobile app for previewing art in your home, and our super-fast and super-friendly customer service. We’re only satisfied when you’re delighted not just with the artwork itself, but with your Urban Road shopping experience.
Thanks for taking the time to get to know us. We’d love to have you join us as our story continues!
UNIQUE ITEMS IN
PIECES OF ARTWORK
MEET THE TEAM
Suzie is Urban Road’s very own creative genius and chief boundary pusher with impeccable Michael Jackson music knowledge. She is responsible for honing all of the world’s creative energy into beautiful artworks and making magic happen season after season. Her idea of retail therapy is browsing Horseland's online store.
SALES + OPERATIONS DIRECTOR
Mishelle is at the helm of the Urban Road ship, navigating through up to 10 excel spreadsheets at one time. She’s the backbone of the business with the biggest dōTERRA collection you've ever seen. She multitasks like a boss, making sure everything runs like a well-oiled, yet aesthetically pleasing, machine.
CREATIVE + MARKETING
When she’s not at her desk, you can probably find Andrea outside playing with the animals! Responsible for creating anything and everything related to the look and feel of the UR brand - from social media posts, to the roll out of digital marketing campaigns - she’s our resident Alpaca whisperer with a strong love for minimal design and black coffee.
SALES + PROJECT COORDINATOR
Rarely found without a coffee in hand, Brit is our in-house fashionista, and Mishelle’s right hand gal, assisting with the planning, logistics and rollout of our commercial projects. On the daily, you can also find her assisting with Retail and Wholesale customer service enquiries - juggling phone calls, emails and meetings without even breaking a sweat.
CUSTOMER CARE MANAGER
A graduate from the Microsoft School for Excel Wizardry, Brenton is a verified people person and makes it his personal mission to make sure that every Urban Road customer interaction is a bright, shiny, happy one. A massive dog lover, he’s also the proud fur-father of a 52kg doggo, and could talk about dog's forever!
MEDIA + COMMUNICATION
A little girl at heart, Sarah’s passion for flowers, Disney movies and sparkly things knows no end. As the voice of Urban Road, she’s in charge of letting you know what you need to know, exactly when you need to know it, as well as making sure that everyone is always on their best grammar behaviour. She is also a self-professed bird lady.
PRINT + PRODUCTION MANAGER
Deb is our Jill-of-all-trades. When she’s not whipping out random facts about Rock’n’Roll bands, or dropping Dad jokes, she simultaneously (and stylishly) wears the hats of print production manager, quality control manager and web data expert, as well as managing all of our online integrations. This usually keeps her up to her elbows in emails, spreadsheets and print files. Lucky she's a tough cookie!
Sporting outrageous flamingo shirts and checkered Vans, Chris - also known as 'Grandad' - is in charge of printing, trimming and shipping out our rolled print orders. Occasionally found making trips to Bunnings in his Mustang or driving a golf cart full of Alpaca food, he's our Jack-of-all-trades - always ready to lend a helping hand.