Kole Chair - Boucle Loop Acadia White
WHEN WILL MY ORDER ARRIVE?
1. Once your order is placed, you will receive an order confirmation email confirming that your order has been placed. Your order will show as “Pick” status in your online account.
2. Your order will then start production in our Australian warehouse and you will receive an email from us to say that your order is progressing. Unless bought on Pre-Order, all of our furniture items are in stock and ready to dispatch within 3-5 business days. Your order will show as “Pack” status in your online account.
3. After your order is carefully packaged, you will then receive the final email from us which will contain the courier tracking information. Please allow 3-5 business days for Metro and Regional areas and 7-10 business days for WA, NT, TAS and Rural locations. Your order will show as “Dispatched” status in your online account.
OUT OF STOCK ITEMS
We know how frustrating it can be when you miss out!
For items that are sold out and don’t yet have a confirmed restock date, a “Notify Me” button will show. Use this feature to be notified as soon as the item is back in stock.
For items that have a confirmed restock date, a “Pre-Order” button will show. When you purchase a pre-order item, you are reserving your item ahead of time. We display the estimated date that the item will restock so you have an idea on when the item will be dispatched to you. Please note: this date is reviewed regularly and can change depending on shipping arrival dates.
|PRODUCT||SHIPPING COST||STANDARD PACKING TIME||+||METRO & REGIONAL SHIPPING TIME*||WA, NT, TAS, RURAL SHIPPING TIME*|
Metal Side Tables
|From $39 per item***||3 - 5 business days||3 - 5 business days||7 - 10 business days|
Metal Shelving Units
Marble Side Tables**
|From $69 per item***||3 - 5 business days||3 - 5 business days||7 - 10 business days|
Marble Coffee Table**
|From $129 per item***||3 - 5 business days||3 - 5 business days||7 - 10 business days|
*Please note that these timeframes are for Australian deliveries and are estimations to be used as a guideline only. Urban Road cannot be held responsible for delays in delivery after the goods have been collected by the transport provider. Urban Road cannot deliver to PO Boxes.
**Please be aware that as our natural stone furniture items are heavy and of a fragile nature, these items may arrive in a packaging crate and require a forklift to unload.
*** Please enter your postcode at the checkout for your exact calculated delivery price.
Our large furniture items are shipped with special freight services. These couriers will contact you to schedule your delivery once they have collected your items from our warehouse. Please allow additional days for delivery with these services. Please contact us if you have any questions by phone, email or Livechat.
Due to the size and weight of our furniture, we are unable to ship internationally.
For more information on shipping and deliveries, please click on our Shipping page.