Deep Dive II Framed Art Print
WHEN WILL MY ORDER ARRIVE?
1. Once your order is placed, you will receive an order confirmation email. Your order will show as "Pick" status in your online account.
2. Your order will then start production in our Australian warehouse and you will receive an email from us to say that your order is progressing. The standard Production Time for Stretched & Framed Canvas artwork is 7-10 business days, and for Rolled canvas is 3-5 business days. Your order will show as "Pack" status in your online account.
3. After the production time has ended, your order is carefully packaged up and booked in with a Courier to start making its way to you. At this time you will receive the final email from us which will contain the courier tracking information. Please allow 3-5 business days for Metro areas and 7-10 business days for WA, NT, TAS and Regional locations. Your order will show as "Dispatched" status in your online account.
WHY DO WE HAVE A PRODUCTION TIME?
All Canvas products are custom made in our Australian warehouse by our professional framing team. We offer the ability to select the size of your artwork and whether you'd like your Canvas artwork to arrive as a Rolled, Stretched or Box Frame in one of 4 colours.
Having these options means that we need some time to create the artwork to your exact requirements. This means that you can absolutely say to your friends and family that you've had the artwork custom made for your space.
*Please note that these timeframes are for Australian deliveries and are estimations to be used as a guideline only. Urban Road cannot be held responsible for delays in delivery after the goods have been collected by the transport provider.
Urban Road cannot deliver to PO Boxes.
Delivery fees and times vary for different products and are calculated based on the size and weight of your order, the number and type of products in the cart, where the products are shipping from, and its destination.
The delivery price for each order will be displayed during the checkout process, prior to payment and order confirmation and included in the total price of your order.
Outside Metro areas if shipping is not showing we can look to calculate manually please email [email protected]
CHANGES TO DELIVERY ADDRESS
Changes made by you to the delivery address after placing an order may incur additional charges. Once an order is in transit changes to delivery or redirection cannot be made.
For more information on shipping and deliveries, please click on our Shipping page.